If your Detroit car accident lawyer isn’t keeping you informed about your case, it’s time to find one who will. You deserve an attorney who promptly answers your calls and emails, keeps you in the loop, and is always available when you have questions. After all, this is your case — and your future.
Your attorney works for you. You don’t have to tolerate being ignored. You have every right to expect open, honest, and consistent communication from your attorney.
If you’re not hearing from your current attorney about your case, you have the absolute right to replace them with someone who will prioritize you and your case.
When looking for an attoney, you want someon who takes communication seriously. You want an attorney who stays connected with their clients as it’s essential to achieving the best outcomes. Clear communication helps prevent minor issues from becoming major setbacks, and it’s key to building the strong, trust-based relationships that lead to record-setting settlements.
The attorneys at Michigan Auto Law go the extra mile to support our clients during what is often one of the most difficult and stressful times of their lives. Our mission is to treat every client with respect, compassion, and care — and that starts with making sure you’re never left in the dark about your case.
Our attorneys are committed to keeping you fully informed and helping you make the best decisions for yourself and your family. Our unique approach to client care and communication sets us apart — and we guarantee a level of service that no other personal injury law firm in the state can match.
If you’re looking for a lawyer who truly listens, responds, and puts your needs first, our Proven Attorney Transition Plan can help you make a smooth switch and finally be heard.
Is it normal to not hear from your lawyer?
No, it’s not normal — and it’s not acceptable. A good attorney will keep in regular contact, and in Michigan, they are ethically obligated to do so. According to Rule 1.4 of the Michigan Rules of Professional Conduct, lawyers must keep clients “reasonably informed” and “promptly” respond to reasonable requests for information.
They’re also required to explain matters clearly enough so you can make informed decisions about your case.
What to do if your lawyer stops communicating:
If your attorney is ignoring your emails, calls, or failing to keep you updated, you have the right to take action. You can (and should) fire your current lawyer, get a second opinion, and hire someone who will give your case the attention it deserves.
Rule 1.6 confirms that clients can discharge their lawyer at any time — with or without cause.
When your attorney doesn’t respond to emails or return calls:
You shouldn’t have to chase down your lawyer for updates. If you’re emailing or calling, it’s likely because you have important questions — about your benefits, a deposition, or your insurance company. Silence isn’t just frustrating — it’s unacceptable.
Injured in a car accident in Detroit and need legal help? Call now for a free consultation!
If you’ve been hurt in a car accident, call now (888) 996-1683 for a free consultation with an experienced attorney. There’s no cost and no obligation — just answers and support. You can also reach us through our [contact page] or by using the chat feature on our website.
AtMichigan Auto Law, auto accidents are all we do. We are Michigan’s largest and most successful law firm dedicated solely to helping crash victims.
What sets us apart?
Our attorneys are always available — we promptly return your calls, answer your questions, and make sure you’re never left wondering what’s next.
That level of care is why we have more than 2,500 5-star reviews from satisfied clients who appreciate our commitment and responsiveness.
But it’s not just about service — it’s about results. Our client-first approach consistently leads to faster, larger settlements. In fact, Michigan Auto Law has recovered more million-dollar auto accident settlements and verdicts than any other law firm in the state. We also hold the record for the largest reported settlements in Michigan for both car and truck crashes.
To learn more, please check out my page “My lawyer is not communicating with me now what?“
Named a “Leader in the Law” and “Lawyer of the Year” by Michigan’s largest legal newspaper for his record-breaking auto accident verdicts, settlements and advocacy work in preventing wrecks, Steven Gursten heads Michigan Auto Law—a firm dedicated to serious motor vehicle accident injury cases and wrongful death lawsuits.
